Shipping policy

At Norilum, we believe body care should be simple—and so should getting it to your door.

We offer a simple flat rate of $9.00 NZD for all standard residential and rural deliveries across Aotearoa New Zealand.

Upgrade your routine and save on delivery. All orders of $100.00 NZD or more qualify for Free Standard Shipping automatically at checkout.

Processing Time: We hand-pack all orders with care in New Zealand. Please allow 1–2 business days for your order to be processed and dispatched.
Estimated Delivery: Once dispatched, orders typically arrive within 2–4 business days. (Please note: Rural deliveries may take an additional 1–2 days).
Tracking: As soon as your parcel is on its way, we will send you a shipping confirmation email with a tracking link so you can follow its journey.

The future is solid, and our packaging is too. To minimize our environmental footprint, we ship your products using:

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